ALA DEALER EXECUTIVE CONFERENCE Laura Vaessen of Al Cioni Ford at 504 S McCoy St in Granville, IL recently took part in a seminar for dealers in Dearborn, Michigan. Ford Motor Company conducted the four days of meetings and facility tours, which focused on customer satisfaction. Here, Laura receives "congratulations from Ms. Edie Lukas, Ford Motor Company, U.S. Retail Network Franchise Manager. Laura Vaessen of Al Cioni Ford in Granville, IL participated in an intensive, four-day seminar for dealers in Dearborn, Michigan, sponsored by Ford Motor Company. The seminar discussed ways to meet or exceed dealership- guest expectations and to help them be more completely satisfied every time they visit the dealership to shop, buy a vehicle, or to receive exceptional service. Ford executive managers were involved with dealers throughout the seminar and a variety of programs that Ford provides to support dealership actions were highlighted. The session was conducted at Ford World Headquarters in Dearborn, Michigan. In addition to the intensive curriculum, dealers visited a variety of facilities to discover the rich history and family legacy of the Ford Motor Company, including a visit to the Clara and Henry Ford Estate (Fair Lane). "Attending this seminar gave me a great feeling about being part of the Ford Motor Company family," said Laura Vaessen. "It helped me better understand how closely the company and the dealers are connected in doing a good job for the people who drive the products we sell and service." Laura Vaessen has spent the last several years learning the many facets of the family business. From service to sales and all that is in between, Laura strives for excellence just as the ones who came before her. She encourages everyone near or far to come and experience a dealership where there is no baloney. Visit Al Cioni Ford in Granville, IL for all of your vehicle needs. ALIONT "NO BALONEY AT AL CIONI" EST. 1968 Ford 504 S. McCoy St., Granville 815-339-2511 alcioniford.com ALA DEALER EXECUTIVE CONFERENCE Laura Vaessen of Al Cioni Ford at 504 S McCoy St in Granville , IL recently took part in a seminar for dealers in Dearborn , Michigan . Ford Motor Company conducted the four days of meetings and facility tours , which focused on customer satisfaction . Here , Laura receives " congratulations from Ms. Edie Lukas , Ford Motor Company , U.S. Retail Network Franchise Manager . Laura Vaessen of Al Cioni Ford in Granville , IL participated in an intensive , four - day seminar for dealers in Dearborn , Michigan , sponsored by Ford Motor Company . The seminar discussed ways to meet or exceed dealership guest expectations and to help them be more completely satisfied every time they visit the dealership to shop , buy a vehicle , or to receive exceptional service . Ford executive managers were involved with dealers throughout the seminar and a variety of programs that Ford provides to support dealership actions were highlighted . The session was conducted at Ford World Headquarters in Dearborn , Michigan . In addition to the intensive curriculum , dealers visited a variety of facilities to discover the rich history and family legacy of the Ford Motor Company , including a visit to the Clara and Henry Ford Estate ( Fair Lane ) . " Attending this seminar gave me a great feeling about being part of the Ford Motor Company family , " said Laura Vaessen . " It helped me better understand how closely the company and the dealers are connected in doing a good job for the people who drive the products we sell and service . " Laura Vaessen has spent the last several years learning the many facets of the family business . From service to sales and all that is in between , Laura strives for excellence just as the ones who came before her . She encourages everyone near or far to come and experience a dealership where there is no baloney . Visit Al Cioni Ford in Granville , IL for all of your vehicle needs . ALIONT " NO BALONEY AT AL CIONI " EST . 1968 Ford 504 S. McCoy St. , Granville 815-339-2511 alcioniford.com